“When you push, recommend and sell classic cocktails the best outcome you can hope for, from a customer experience perspective, is that you meet their expectations. Meeting expectations however doesn’t give you five star reviews, loads of tips, or not even necessarily return business.”
Tag: speakeasy group
“I think if I could drink with anyone it would be Ryan Reynolds mostly because he started in hospitality and I would be interested to know if he is different because of his time working in restaurants.” – Bruno Luke Ali, Nick & Nora’s Parramatta
“I believe these products being labelled as “non-alcoholic spirits” is a clever marketing ploy allowing producers to charge a premium for what essentially is distilled and flavoured water.” – Sven Almenning, founder of Speakeasy Group, talks about the non-alcoholic ‘spirits’ trend
“Unfortunately we were unable to reach an agreement with the landlord on rent so we have decided to move the venue to a new location in 2021. Kings Kross is not what it once was. The lockout hurt our business massively, but thanks to our many loyal customers and cocktail fans we managed to survive.” – Sven Almenning, Speakeasy Group Director
The folks at Speakeasy’s bars sure know how to wow their customers with a bit of bartending theatre and here Alissa Gabriel shows us her stuff with the Nitro Cosmo Sgroppino
Nick and Nora’s Melbourne is a new Melbourne bar that opened and shut its doors over just a few weeks thanks to Melbourne’s second lockdown. We can’t wait to see them back behind the stick when restrictions ease.
Kiss Kiss Bang Bang is the latest Sydney bar to open from the Speakeasy Group, and they’re set to open their doors on Wednesday next week.
Ainsley Killingback is the head of beer for the two-time winner of Best Speciality Beer Bar. Here, she walks us through what a typical day for her looks like at Boilermaker House.
Alex had something of a banner year in 2019, taking out the Australian leg of Diageo’s World Class competition and representing the country at the global finals in Glasgow. And 2020 is off to a great start for him, too, as he takes on the role of head of mixology for Speakeasy Group.
Here, Sven Almenning shares some advice on making a career in the industry, his thoughts on the ideal bar experience, the trends he wants to see this year and more.